How to register a User Account?
Note: The user account registration will help us to speed-up the Ordering Process.
Also, it allows us to keep you informed about your orders and refund process through email.
How to place an order?
Once all the details are entered, click on CONFIRM ORDER.
Now your Order is placed and you will now receive a confirmation mail and an SMS from Team ShoppyZip.
You can check Order history in ‘My Account’ in case you had logged into your account while placing the Order.
Are you facing an issue while placing an order?
Didn’t receive any communication?
Website hung up at the payment page?
Was an order not successful?
You can always place your Cash-On-Delivery order over phone with our available customer care executives at +91-97-89234521
How will I know if the order is placed successfully?
When your order is confirmed:
We will send you a message and e-mail with the details of your product. Be sure you go through that.
You can also check the order on the "My Accounts" tab.
I have placed my Order! What's next?
We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.
You can also track your order through our website or app by visiting ‘My account’ section.
Please note: It sometimes takes up to 48 hours for the tracking to be updated after an order is placed.
How can I modify my order after having placed it?
Unfortunately, after you have placed an order, you won't be able to add or remove a product to/from your order. But you can place a new order for the desired products.
Once you have placed your order, you cannot change the delivery address. However, you may cancel your order and place a new one at the preferred address.
Please note: An order shall be delivered to a single address only. We do not accept requests for delivering at multiple locations in a single order. We request you to place separate orders for separate locations.
We try to deliver all your orders at the earliest time possible. However, if you want delivery at a later date, please coordinate with the courier person once he gets in touch with you.
How can I change my billing address?
You need to login into your ShoppyZip account, where you can change the address under my account section >> profile >> saved addresses >> billing address and also can update new information related to your profile.
Cancellation And Returns:-
At Shoppyzip.com, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you i.e.
You are completely protected. Shoppyzip offers a 30-day return guarantee for all such items. However, for some products, the sale is a final sale, and the merchant does not accept any return.
We will also not be able to accept the return if product
Return and Replacement Policy
You can cancel an order until it has been processed. You have to call us at +91-97-89234521 or mail to us at [email protected] to cancel your order
Any amount you paid will be credited back. See below.
|Mode of Payment||Period|
|Internet Banking||within 5-7 Working days|
|Credit/Debit Card||within 5-9 Working days|
|Cash on Delivery||No repayment as the cash would not yet to be received by Shoppyzip.com|
Shoppyzip.com reserves the right to cancel any orders that classify as 'Bulk Order' as determined by Shoppyzip.com as per certain criteria. Any Shoppyzip.com Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets the below-mentioned criteria, which may not be exhaustive, viz:
We provide the best shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging and communication to the customer at each stage of shipping.
Each order will be processed within 48 hours, and you will hear from us at every step of the way- i.e.- when the order is placed, processed, shipped, and delivered. Any questions along the way just Contact Us and we will resolve your problem.
The delivery timeframe mentioned in product details is estimated. Actual delivery time depends upon the availability of the product at the merchant, address where the order needs to be delivered and courier issues and other circumstances that might affect delivery.